General Policy: It is always Sticker Central's policy to treat our customers in exactly the way we like to be treated ourselves. We to dislike the sight of small print, but it appears that not only to add to our creditability but to comply with new legislation (EC Distance Selling Directive) we are required to offer you our own 'large print' version. You should note that your statutory rights under the current consumer protection laws are not affected (more probably enhanced). Data & Privacy: Any information collected from you at the time you place an order (on you or those you gift to) will be stored in our database and is used strictly to carry out your instructions and action your payment. There are absolutely no circumstances under which, this information might be passed to a third party.
Supply: We undertake to supply you with the goods as described in these Web Pages. We endeavour to maintain a reasonable stock of our products and make them available for immediate despatch and, unless we have specifically agreed otherwise, delivery will be as soon as possible and not longer than 14 days.
Contact: We will only contact you in connection with your instructions and keep you well informed should we have any difficulties providing you with the specific goods ordered. We will not email you at all without your permission.
Delivery, Return & Refund Policies: For information on delivery, returns & refunds please see the 'Shipping & Returns' section
Guarantee: In the light of the forgoing you will appreciate we feel confident that we can unequivocally guarantee your total satisfaction with our product and service. Again you should note that your statutory rights under the current consumer protection laws are not affected (more probably enhanced). VAT: Sticker Central is currently exempt from VAT within the UK. There are some countries where there may be some excise duty due - on the whole most countries do not pursue this on small quantities. If we become aware of such instances that have not been taken into consideration at the time of placing your order we will contact you.
Complaints: Well we don't have a procedure - because it has never got to that situation! Clearly we take any complaint very seriously and would expect to contact you almost by return - but at Christmas time this might lead to a delay of 24 hours. It is an all hands on deck (parcel packing) scenario at this time of year.
Law and Jurisdiction: Any contract for your purchase from Sticker Central is governed by and has to be interpreted under the Laws of Great Britain, and you agree that such contract will be subject to the non-exclusive jurisdiction of the British courts.
General: Any concerns that you might have regarding security, privacy or complaint in connection with making a purchase online may always be taken up with our office. [store@stickercentral.co.uk] |